Q: What are the primary savings benefits that my company can expect from Digital Voice?

A: There are a number of areas where businesses can expect to save money by migrating to Digital Voice. These include start up savings, long distance savings, network infrastructure savings, conferencing savings, and productivity benefits or savings.

Q: What types of capital savings can a company expect from Digital Voice?

A: When migrating to Digital Voice, companies can choose to deploy via a hosted solution provided by a service provider where the capital costs are minimal if any. Some service providers do charge for phones and small pieces of equipment such as wiring and adaptors. Pearl strives to make your return on investment (ROI) at the most three months.

Q: How much should Digital Voice save on long distance?

A: Most of the savings associated with long distance is related to international calls. Where Digital Voice comes into play on LD is with regards to decreasing your inbound and outbound calling. Contact a Pearl rep to find out more. International calls remain to be very expensive and Digital Voice may save businesses as much as 40%.

Q: How much can we save on conferencing costs with Digital Voice?

A: Digital Voice delivers substantial savings on both audio and video conferencing. Audio-conference rates on traditional PSTN phone networks run 15 to 20 cents per minute on average. With Digital Voice, these rates may drop as low as 5 to 10 cents per minute. Video-conference rates run even higher with companies spending over $1 per minute in the legacy telephony world.

Q: What type of network infrastructure savings can we expect?

A: Digital Voice runs on the IP network which currently supports data communications. As a result, there's no need to purchase or lease expensive PBX and dedicated networking equipment. Moreover, running Digital Voice on the IP network results in lower management and support costs. For example, adding new users or office locations to an IP network is generally a lower cost endeavor than adding them to a traditional PBX system. There are other smaller areas for savings benefits such as lower wiring costs and easier wireless rollouts that are the result of running voice and data on a single IP network.

Q:In what areas will Digital Voice deliver productivity savings?

A: When deploying a Digital Voice solution, the ownership and management of the data and voice networks usually converge into one group because a single network now supports voice and data communications. Legacy phone systems run on their own dedicated network with unique technologies, staffs, and processes required to run and support them. An additional area for productivity gains comes in the realm of move/add/change requests. Traditional PBX based move, add, or change requests can cost as much as $40 on average, but with Digital Voice, this average cost drops to below $10. Improved mobility for employees also pays savings dividends by allowing employees to log in to any phone and bring their number with them. This allows for more flexible work schedules that may improve worker productivity.

E-mail: Digital Voice Information